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Terms And Conditions

Welcome to House of Kamakhya. These Terms & Conditions govern your use of the House of Kamakhya website, including browsing, purchasing products, and using any services provided through our website.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About House of Kamakhya

House of Kamakhya is a traditional Indian saree and ethnic-wear brand offering sarees and related products through our online store.

All products displayed on the website are subject to availability.

2. Product Information

We make every effort to display our sarees as accurately as possible, including their colours, designs, fabrics, borders, motifs, and patterns.

However:

  • Actual colours may vary slightly depending on your device screen, display settings, lighting, and photography.
  • Handwoven, handloom, handcrafted, or traditionally produced sarees may have slight variations in weave, texture, motifs, or finish.
  • Minor irregularities in handmade or handloom products are not necessarily considered defects and may be part of the character and authenticity of the product.
  • Product measurements may have minor variations.
  • The availability of blouse pieces, falls, tassels, accessories, or other components will be as specifically mentioned in the individual product description.

We recommend carefully reading the product description before placing an order.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

House of Kamakhya reserves the right to update product prices, offers, discounts, and promotions at any time.

The applicable price at the time of placing your order will generally be the price charged for that order, subject to obvious pricing or technical errors.

4. Orders

Once an order is placed, you will receive an order confirmation through the email address or mobile number provided during checkout.

An order confirmation does not necessarily constitute acceptance of the order. House of Kamakhya reserves the right to cancel an order in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent transactions
  • Incomplete or incorrect customer information
  • Technical or system errors
  • Other circumstances beyond our reasonable control

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original or appropriate payment method.

5. Payments

Payments may be made using the payment methods made available on our website.

Customers are responsible for providing accurate billing and payment information.

House of Kamakhya does not store complete card or banking credentials on its servers where payment processing is handled by third-party payment service providers.

6. Shipping and Delivery

Orders are shipped to the address provided by the customer during checkout.

Delivery timelines may vary depending on:

  • Destination
  • Product availability
  • Courier service
  • Public holidays
  • Weather conditions
  • Natural events
  • Regional restrictions
  • Other circumstances beyond our control

Please refer to our Shipping Policy for detailed information.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Refunds & Returns Policy.

Customers are requested to inspect the package and product carefully upon delivery and report any damage, missing item, or incorrect product within the specified period.

8. Intellectual Property

All content available on the House of Kamakhya website, including:

  • Logos
  • Brand name
  • Product photographs
  • Videos
  • Graphics
  • Designs
  • Text
  • Product descriptions
  • Website layouts
  • Other visual or written content

is owned by or licensed to House of Kamakhya and may not be reproduced, copied, modified, distributed, or commercially used without prior written permission.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorised access to the website
  • Interfere with website security
  • Copy or reproduce website content without permission
  • Upload malicious software or harmful material
  • Use the website to conduct fraudulent activities

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics services, marketing platforms, and other service providers.

Your use of such services may also be subject to their respective terms and policies.

11. Limitation of Liability

House of Kamakhya will make reasonable efforts to ensure that the website and its services operate properly. However, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

To the extent permitted by applicable law, House of Kamakhya shall not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded.

12. Changes to These Terms

House of Kamakhya may update these Terms & Conditions from time to time.

Any updated version will be published on this page with the revised “Last Updated” date.

13. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Any disputes shall be subject to the jurisdiction of the courts/competent authorities at [Bengaluru, India], subject to applicable law.